Pune (Maharashtra) [India], May 11: KSB Limited, one of the leading Pumps and Valves manufacturers in India, had organized a West Zone Dealer conference at Sheraton Grand, Pune. This event was conducted to celebrate the company’s performance for the year 2021 and also to discuss the strategic initiatives planned for future growth. Prominent dealers of the Agriculture and Domestic segment from the state of Maharashtra and Gujarat attended the conference along with the Management team of KSB Limited. The Dealers were recognized and awarded for their outstanding performance for the year 2021 inspite of the tough Covid situation.
At the outset of the dealer conference, the company also launched the ‘AQUA series’– a new range of Domestic products to further strengthen its product offerings to the Domestic consumers. These AQUA series pumps are aimed to cater to the ever-increasing water demand of domestic customers. Under the new AQUA series, the event witnessed the launch of SMARTY, SUNNY, SPORTY, SIMBA, SIMBA PLUS, SUMO, HULK & HULK PLUS pumps.
This new AQUA series is available in the range of 0.5 HP – 1.5 HP, with flow rates up to 4,400 LPH and heads up to 66 meters, along with high operating efficiency. The AQUA series is being made available with 3 material options i.e. Aluminium Extrusion, Aluminium Die Cast, and Cast Iron to suit various operating conditions of the applications, like domestic and community water supply, water supply for high rise buildings, gardening and small farm irrigation, construction site, groundwater supply to water tanks etc.
Speaking on the occasion Mr. Farrokh Bhathena, Director – Sales and Marketing, KSB Limited said “KSB’s focus has always been on Product Innovation and bringing out products that cater to a much wider demand at an optimal cost. Our close association with our customers and their inputs help us to constantly innovate to ensure that our products come with lower maintenance costs and optimum energy consumption, have greater reliability, user-friendliness and long service life. We are very hopeful that these products will be well accepted in the market and shall help to further increase our market share in the Domestic segment in the upcoming years.”
Customer Service has always been the focus of KSB’s business. Along with the new products for the market, KSB also focuses to provide superior service for its customers. KSB has a dedicated toll-free no 1800 233 1299 for addressing customer complaints. All complaints registered over the toll-free number are monitored centrally for immediate resolution through our 325+ widespread Authorised Service Centre (ASC) network. These ASCs are equipped with the latest machinery and well-trained technicians to provide quick and reliable service to the pumps.
The prominent Dealers attending the conference appreciated the new AQUA series of pumps. The conference created an opportunity for them to interact with the Management, which has created a positive impact on the dealers and they are optimistic of their growth in association with KSB’s growth future.